Holding the management responsible, the Directorate General of Civil Aviation (DGCA) has imposed financial penalties amounting to INR 22.20 crore on IndiGo and taken strict enforcement action against its senior management after a probe found serious planning, operational and regulatory lapses for a massive network-wide operational disruption between December 3 and 5 last year. Additionally, Indigo has been ordered to pledge a bank guarantee of INR 50 crore in favour of DGCA, to ensure compliance with the directives and long term systemic correction.
The disruption resulted in the cancellation of 2,507 flights and delays of 1,852 flights, causing inconvenience to over three lakh passengers stranded at various airports.DGCA has also issued caution to IndiGo’s CEO for inadequate oversight and crisis management. The Accountable Manager (COO) has been warned by the DGCA for failing to assess the impact of the Winter Schedule 2025 and revised FDTL norms.