The Delhi High Court on Thursday stayed its own direction requiring a second-level human intervention by trained legal personnel in case any complaint is rejected by the Reserve Bank of India (RBI) ombudsman.
A bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tejas Karia, which was hearing an appeal by the RBI, stayed the November 27, 2025, direction issued by a single judge.
“Accordingly, we provide that till the next date of hearing, the directions contained in paragraphs 47(5) and 48 of the impugned order shall remain stayed,” the division bench said and listed the matter for further hearing on March 17.